This Privacy Policy explains how BGS Security Division LLC ("BGS Security," "we," "us," or "our") collects, uses, and protects information when you visit bgs.us or contact us about our security services. Please read it carefully.
1. Who We Are
BGS Security Division LLC is a New Jersey–based security company providing alarm monitoring and security system installation. Our principal place of business is at 2501 County Road 516, Suite 202, Old Bridge, NJ 08857. You can reach us at:
- Email: office@bgs.us
- Phone: (640) 250-7979
- Website: bgs.us
2. Information We Collect
Information You Provide Directly
When you submit a contact form, request a free security assessment, or reach out to us, we may collect:
- Your name
- Email address
- Phone number
- Property address or service location
- Type of security service you are interested in
- Any additional details you provide in your message
Information Collected Automatically
When you browse our website, we and our service providers may automatically collect certain technical information, including:
- IP address and general geographic location (city/region level)
- Browser type and version
- Device type (desktop, mobile, tablet)
- Pages visited and time spent on each page
- Referring website or search query
- Date and time of your visit
This technical data is collected primarily through cookies and similar technologies. See our Cookie Policy for details.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Responding to your inquiry — To contact you about your quote request, security assessment, or question.
- Scheduling services — To arrange and confirm appointments for security assessments, installations, or service calls.
- Delivering our services — To provide alarm monitoring or security installation services you have contracted with us.
- Service communications — To send you important notices about your security system, account, or scheduled appointments.
- Improving our website — To understand how visitors use our site and make it more useful.
- Legal compliance — To meet our obligations under New Jersey law and other applicable regulations.
We do not send unsolicited marketing emails. If you have requested a quote and we follow up, those communications relate directly to your inquiry.
4. How We Share Your Information
BGS Security Division LLC does not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
- Service providers — Trusted third-party platforms that help us operate our website and manage communications (see Section 5). These providers are contractually bound to protect your data and may only use it to perform services on our behalf.
- Legal requirements — If required by law, court order, or government authority, or to protect the rights, property, or safety of BGS Security, our clients, or others.
- Business transfers — In the event of a merger, acquisition, or sale of substantially all of our assets, your information may be transferred to the successor entity.
5. Third-Party Services
Our website uses the following third-party services that may process data on our behalf:
- Brevo (formerly Sendinblue) — We use Brevo to power our contact and quote request forms. When you submit a form, your information is transmitted to and stored on Brevo's servers. Brevo's privacy practices are governed by their Privacy Policy.
- Google Fonts — Our website loads font files from Google's servers (fonts.googleapis.com and fonts.gstatic.com). Google may collect technical information such as your IP address when these resources are loaded. See Google's Privacy Policy for details.
- Calendly — We may use Calendly to allow visitors to schedule appointments or consultations. If you interact with a Calendly booking form, Calendly may collect your name, email address, and scheduling preferences. Their data practices are governed by Calendly's Privacy Policy.
- Analytics and performance tools — We may use third-party analytics services (such as Google Analytics, Microsoft Clarity, or similar platforms) to understand how our website is used. These services may collect anonymized usage data such as pages visited, session duration, and device type. Each service's data practices are governed by their respective privacy policies.
We will update this list as our use of third-party services changes.
6. Cookies
Our website uses cookies and similar technologies to provide basic functionality and understand how our site is used. For a full explanation of the cookies we use and how to manage them, please see our Cookie Policy.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law:
- Inquiry and quote requests: Up to 2 years from the date of your inquiry, unless a service agreement is entered into.
- Active client records: For the duration of our service relationship and up to 7 years thereafter, as required for business and legal record-keeping purposes.
- Website analytics data: Per the retention policies of the applicable third-party platform.
When data is no longer needed and retention periods have elapsed, we securely delete or anonymize it.
8. Your Rights
You have the right to:
- Access — Request a copy of the personal information we hold about you.
- Correction — Request that we correct inaccurate or incomplete information.
- Deletion — Request that we delete your personal information, subject to our legal retention obligations.
- Opt-out — Opt out of any marketing communications by contacting us directly or using the unsubscribe link in any email we send.
To exercise any of these rights, please contact us at office@bgs.us. We will respond within a reasonable timeframe and in accordance with applicable law.
9. California Residents
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt out of the sale of personal information. BGS Security Division LLC does not sell personal information. To submit a privacy request, contact us at office@bgs.us.
10. Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child under 13, please contact us immediately and we will delete it.
11. Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
12. Links to Other Websites
Our website may contain links to third-party websites (such as Google Reviews, Yelp, or the Better Business Bureau). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
13. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact BGS Security Division LLC:
- Email: office@bgs.us
- Phone: (640) 250-7979
- Mailing Address: BGS Security Division LLC, 2501 County Road 516, Suite 202, Old Bridge, NJ 08857